Your privacy is our priority. This policy outlines how we collect, use, and protect your information.
Last updated: December 2024
Introduction
Silver Code Solutions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia and the General Data Protection Regulation (GDPR) of the European Union.
This policy applies to all services provided by Silver Code Solutions.
Information We Collect
Personal Information
- Name, email address, and contact details
- Business information and company details
- Communication preferences
- Payment and billing information
- Professional background
Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Website usage data
- Cookies and tracking technologies
Communication Data
- Email correspondence and chat logs
- Support tickets and feedback
- Survey responses
- Consultation records
How We Use Your Information
- Service delivery and consulting
- Communication with clients
- Contract and project management
- Payment processing
- Marketing (with consent)
- Website improvement
- Legal compliance
- Security and fraud prevention
- Quality assurance
- Business development
Data Sharing and Disclosure
- Trusted service providers
- Legal requirements
- Business transfers
- Protection of rights
- With your consent
We do NOT sell your personal data.
Your Privacy Rights
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict processing
- Data portability
- Withdraw consent
Data Security
- Encryption (SSL/TLS)
- Access control
- Security audits
- Staff training
- Secure storage
Data Retention
We retain personal data only as long as necessary for business and legal purposes.
Cookies
We use cookies to improve user experience and analyze website traffic.
Contact Us
Email: stanley@silvercode.asia
Phone: +6011-6260-9100
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services means acceptance of updates.
